ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

SPEAR runs a variety of fundraising events throughout the year and is seeking volunteers to support these on an ad-hoc basis. Volunteers will be notified of upcoming opportunities and can choose to get involved in activities that match their interests, skills, and availability.

In this role, you’ll chat with both long-time SPEAR supporters and people who may be hearing about us for the first time. You’ll help share our mission and show how every donation helps change the lives of people facing homelessness.

This is an ad-hoc volunteer role, with specific times and hours outlined in each volunteer request. Activities may take place on weekdays, weekends, or evenings. Station collections are scheduled on weekdays from 7:00 AM – 9:00 AM and 4:30 PM – 7:00 PM. Volunteers are not expected to participate in every activity offered.

Key Activities will include:
• Helping at station collection days.
• Support community collection days.
• Supporting community and corporate fundraising in aid of SPEAR.
• Running stalls at local fetes and events.
• Assist with catering at functions.
• Transporting fundraising equipment to and from events.

WHAT WE’RE LOOKING FOR

• Confident and friendly communicator.
• Comfortable engaging with the public.
• Awareness of homelessness and related issues (or a willingness to learn)
• Driving licence desired, but not essential.

WHAT’S IN IT FOR YOU

• Expenses reimbursed.
• You’ll get to know SPEAR by receiving a full induction to volunteering with us.
• All volunteers are covered by SPEAR’s liability insurance while volunteering.
• To say thanks, you’ll be invited to volunteer appreciation events to celebrate your contribution.
• Opportunities for personal and professional development through training, support, and feedback.
• After 6 months of volunteering with us, we can provide a reference.
• Be part of a project that helps change the lives of people experiencing homelessness.

APPLY NOW AND JOIN US ON THE JOURNEY TO END HOMELESSNESS.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

SPEAR runs a variety of fundraising events throughout the year and is seeking volunteers to support these on an ad-hoc basis. Volunteers will be notified of upcoming opportunities and can choose to get involved in activities that match their interests, skills, and availability.

In this role, you’ll chat with both long-time SPEAR supporters and people who may be hearing about us for the first time. You’ll help share our mission and show how every donation helps change the lives of people facing homelessness. Volunteers will receive a full induction and training before meeting supporters.

As part of the role, ambassadors will be expected to carry out time talks, for example, at schools, Rotary clubs, or faith groups. These will have a question-and-answer section at the end. Volunteers will be provided with on-screen presentations with scripted copy. The talks will be carried out on weekdays and weekends; however, they will only be asked to do talks that fit with their schedules.


Key Activities will include:
• Be the public face of the charity.
• Provide a presentation detailing SPEAR’s history, service and goals
• Answer questions from presentation attendees.
• Engage with both organisational leaders and members at events

WHAT WE’RE LOOKING FOR
• Confident and friendly communicator.
• Comfortable engaging with the public.
• Ability to engage comfortably in social situations.
• Awareness of homelessness and related issues (or a willingness to learn)
• Driving licence desired, but not essential.

• Expenses will be reimbursed.
• You’ll get to know SPEAR by receiving a full induction to volunteering with us.
• All volunteers are covered by SPEAR’s liability insurance while volunteering.
• To say thanks, you’ll be invited to volunteer appreciation events to celebrate your contribution.
• Opportunities for personal and professional development through training, support, and feedback. • After 6 months of volunteering with us, we can provide a reference.
• Be part of a project that helps change the lives of people experiencing homelessness.

APPLY NOW AND JOIN US ON THE JOURNEY TO END HOMELESSNESS.

Rough Sleeping Outreach and Assessment Manager
Clapham Junction, London
£41,500 - £42,000 per annum

The Role

At SPEAR, we’re proud to work in partnership with the London Boroughs of Richmond and Wandsworth to deliver a pioneering service that tackles rough sleeping and street homelessness. As a Rough Sleeping Outreach and Assessment Manager, you will play a central role in both our Street Outreach Service and the Council’s Assessment Hub, based in Clapham Junction, Wandsworth, providing trauma-informed, person-centred support to people experiencing homelessness.

This is a leadership role with strong operational responsibilities, where you will guide and develop a team delivering outreach and assessment services to those sleeping rough. You will provide day-to-day supervision, ensure safe and effective rota cover, and oversee high-quality assessments, support planning and partnership working. By modelling a trauma-informed, person-centred approach, you will help your team build trust, connect people with the right services and long-term accommodation, and reduce the risk of homelessness recurring.

In addition to these core responsibilities, you will manage the Rough Sleeping Outreach and Assessment Team Leader role, providing direct leadership, mentoring and oversight. You will also deputise for the Operations Manager, Outreach, when required, giving you a wider strategic remit and ensuring continuity of management across SPEAR’s outreach and assessment services. This broader scope sets the Manager role apart, giving you responsibility not only for frontline delivery but also for service-wide coordination and operational decision-making.

Why join us

At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.

Your Benefits

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services