ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

SPEAR runs a variety of fundraising events throughout the year and is seeking volunteers to support these on an ad-hoc basis. Volunteers will be notified of upcoming opportunities and can choose to get involved in activities that match their interests, skills, and availability.

In this role, you’ll chat with both long-time SPEAR supporters and people who may be hearing about us for the first time. You’ll help share our mission and show how every donation helps change the lives of people facing homelessness. Volunteers will receive a full induction and training before meeting supporters.

As part of the role, ambassadors will be expected to carry out time talks, for example, at schools, Rotary clubs, or faith groups. These will have a question-and-answer section at the end. Volunteers will be provided with on-screen presentations with scripted copy. The talks will be carried out on weekdays and weekends; however, they will only be asked to do talks that fit with their schedules.


Key Activities will include:
• Be the public face of the charity.
• Provide a presentation detailing SPEAR’s history, service and goals
• Answer questions from presentation attendees.
• Engage with both organisational leaders and members at events

WHAT WE’RE LOOKING FOR
• Confident and friendly communicator.
• Comfortable engaging with the public.
• Ability to engage comfortably in social situations.
• Awareness of homelessness and related issues (or a willingness to learn)
• Driving licence desired, but not essential.

• Expenses will be reimbursed.
• You’ll get to know SPEAR by receiving a full induction to volunteering with us.
• All volunteers are covered by SPEAR’s liability insurance while volunteering.
• To say thanks, you’ll be invited to volunteer appreciation events to celebrate your contribution.
• Opportunities for personal and professional development through training, support, and feedback. • After 6 months of volunteering with us, we can provide a reference.
• Be part of a project that helps change the lives of people experiencing homelessness.

APPLY NOW AND JOIN US ON THE JOURNEY TO END HOMELESSNESS.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

SPEAR runs a variety of fundraising events throughout the year and is seeking volunteers to support these on an ad-hoc basis. Volunteers will be notified of upcoming opportunities and can choose to get involved in activities that match their interests, skills, and availability.

In this role, you’ll chat with both long-time SPEAR supporters and people who may be hearing about us for the first time. You’ll help share our mission and show how every donation helps change the lives of people facing homelessness.

This is an ad-hoc volunteer role, with specific times and hours outlined in each volunteer request. Activities may take place on weekdays, weekends, or evenings. Station collections are scheduled on weekdays from 7:00 AM – 9:00 AM and 4:30 PM – 7:00 PM. Volunteers are not expected to participate in every activity offered.

Key Activities will include:
• Helping at station collection days.
• Support community collection days.
• Supporting community and corporate fundraising in aid of SPEAR.
• Running stalls at local fetes and events.
• Assist with catering at functions.
• Transporting fundraising equipment to and from events.

WHAT WE’RE LOOKING FOR

• Confident and friendly communicator.
• Comfortable engaging with the public.
• Awareness of homelessness and related issues (or a willingness to learn)
• Driving licence desired, but not essential.

WHAT’S IN IT FOR YOU

• Expenses reimbursed.
• You’ll get to know SPEAR by receiving a full induction to volunteering with us.
• All volunteers are covered by SPEAR’s liability insurance while volunteering.
• To say thanks, you’ll be invited to volunteer appreciation events to celebrate your contribution.
• Opportunities for personal and professional development through training, support, and feedback.
• After 6 months of volunteering with us, we can provide a reference.
• Be part of a project that helps change the lives of people experiencing homelessness.

APPLY NOW AND JOIN US ON THE JOURNEY TO END HOMELESSNESS.

** 3 Positions available **

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

To provide a safe, welcoming, and responsive service for residents within a 14-bed, 24-hour hostel, ensuring their welfare, dignity, and protection at all times during day and evening shifts.

You will work with vulnerable adults, remaining alert to risk, responding appropriately to concerns or incidents, and following SPEAR’s safeguarding and risk management procedures.

Working closely with colleagues across the service, you will maintain accurate records, clear communication, and effective handovers to ensure continuity of support between shifts.

You will hold a small caseload of residents, providing key-work support that is person-centred, trauma-informed, and focused on promoting independence, stability, and wellbeing.
Your role will help create a calm, well-managed, and supportive hostel environment, where residents feel safe, respected, and encouraged to engage with support and services.

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

* Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.

* Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.

* Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).

* Cycle to Work – Save on a new bike and accessories through salary sacrifice.

* Season ticket loan – Interest-free loan for annual travel passes.

* Moving house day – Extra day’s leave when you move home.

* Financial security – Life assurance (4x salary) and interest-free emergency staff loan.

* Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.

* Career development – Ongoing training, learning, and progression opportunities.

* Blue Light Card – Discounts across a wide range of shops, restaurants, and services.


Want to know more about the role? Read the full Job Description now!

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. So, if you’re seeking your next challenge as a Hostel Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.