Mental Health Access Worker
Twickenham
£33,459 per annum

WHO WE ARE

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

YOUR ROLE

We are looking for a Mental Health Access Worker to support people who are rough sleeping or have experienced homelessness and are living with mental ill-health. You'll be a consistent point of contact, helping clients access the services they need to manage their mental health and wellbeing.

We're looking for a self-driven individual with a strong understanding of mental health services, who can assess needs, deliver personalised case management, and run Drop-In sessions and Workshops — supporting clients on their journey from homelessness towards independence.

WHY JOIN US

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

WHO WE ARE

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

YOUR ROLE

We are looking for a passionate and organised individual to join our team as a Health Link Events Co-ordinator. This is a varied and rewarding role where you will plan and deliver community health day events across SW London boroughs, bringing together NHS partners, community organisations, and volunteers to improve health outcomes for people experiencing or at risk of homelessness.

Alongside coordinating events, you will play a meaningful part in supporting and advocating for our clients — facilitating service user involvement groups and making sure the voices of those we work with are truly heard and valued. Building warm, trusted relationships with clients, many of whom have complex needs, will be at the heart of what you do.

We are looking for someone who is empathetic, non-judgmental, and trauma-informed, with a genuine commitment to social justice and making a difference. You will be an effective communicator and skilled coordinator, able to manage multiple priorities, support and inspire volunteers, and build strong working relationships with a wide range of partners. Resilience, adaptability, and a person-centred approach are essential.

This is a 12-month fixed-term contract based primarily at our Twickenham (TW1) office, with regular travel across to support our communities in Richmond, Wandsworth and Kingston boroughs. Occasional travel to Croydon, Sutton, and Merton may also be required.

WHY JOIN US

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

THE ROLE

To provide a safe, welcoming, and responsive service for residents within a 14-bed, 24-hour hostel, ensuring their welfare, dignity, and protection at all times during day and evening shifts.

You will work with vulnerable adults, remaining alert to risk, responding appropriately to concerns or incidents, and following SPEAR’s safeguarding and risk management procedures.

Working closely with colleagues across the service, you will maintain accurate records, clear communication, and effective handovers to ensure continuity of support between shifts.

You will hold a small caseload of residents, providing key-work support that is person-centred, trauma-informed, and focused on promoting independence, stability, and wellbeing.
Your role will help create a calm, well-managed, and supportive hostel environment, where residents feel safe, respected, and encouraged to engage with support and services.

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

* Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.

* Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.

* Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).

* Cycle to Work – Save on a new bike and accessories through salary sacrifice.

* Season ticket loan – Interest-free loan for annual travel passes.

* Moving house day – Extra day’s leave when you move home.

* Financial security – Life assurance (4x salary) and interest-free emergency staff loan.

* Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options.

* Career development – Ongoing training, learning, and progression opportunities.

* Blue Light Card – Discounts across a wide range of shops, restaurants, and services.


Want to know more about the role? Read the full Job Description now!

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation. We are facing diverse problems, so we need diverse people to tackle them. So, if you’re seeking your next challenge as a Hostel Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Housing First Worker
Tower Hamlets, London

A home is the foundation for everything.

Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.

As a Housing First Worker, you’ll:

- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.

What we’re looking for

You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.

Why join us

At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.

- Location: Tower Hamlets, London
- Salary: £33,864 per year, rising after successful completion of probationary period
- Hours: 37.5 per week, Monday to Friday

Your Benefits

- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Tenancy Support Worker
Kingston upon Thames
£25,600 per annum

WHO WE ARE

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

YOUR ROLE

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

WHY JOIN US

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!